We believe that bringing pleasure to people is one of life’s greatest joys.
We achieve this through our core values:
We serve our fellow travelers with courtesy, helpfulness and respect. Guests coming to The Red Lion Inn are assured of warmth and attentiveness as they meet, socialize and celebrate with friends, families and colleagues.
The Inn’s success depends on the initiative, energy, judgment and commitment of each individual on our staff. The Red Lion Inn, in turn, is committed to providing a positive and respectful work environment where the goals of staff, management and owners can converge for mutual benefit.
The Red Lion Inn honors and expects integrity, honesty and sincerity in all of our professional relationships, from guests to vendors to fellow employees. The historical integrity and authenticity of the Inn and its surroundings offer out-of-the-ordinary enrichment, satisfaction and pleasure to all.
We work to preserve and improve the buildings and collections of The Red Lion Inn while we continue to celebrate and strengthen the tradition of hospitality that has been our proud heritage for more than 200 years. We acknowledge the historic nature of the Inn as one of our most key assets.
We participate in our work with positive attitudes and a willingness to do all we can to bring pleasure to our guests. We are dedicated to participating actively in our community, knowing that our support of cultural and civic organizations adds to the quality of life for us and for visitors, and furthers the reputation and economic well-being of the Berkshires.